Are you an enthusiastic and versatile individual ready to kick-start a career that offers a blend of sales, customer service, and technical engagement? If so, we have an exciting opportunity for you! We are seeking an entry-level Customer service representative and administration assistant.
About the Role:
As an Entry Level customer service representative, you will collaborate closely with the branch manager, driving towards achieving budgeted sales targets and providing vital support in customer service initiatives. Your career path is poised for greatness – seize this opportunity!
Key Responsibilities:
Your day will involve engaging customers in various ways, be it in-person interactions or over the phone, to ensure their needs are met effectively and efficiently through completing the below:
- Engage with customers/clients in-person and over the phone, providing exceptional service and product recommendations with tailored processes.
- Engage in all facets of branch operations, encompassing counter sales, deliveries, problem-solving, customer service, complaints and product quoting.
- Offer technical advice and guidance to customers, addressing their queries and concerns.
- Collaborate with the workshop team to ensure effective problem-solving and support
- Demonstrate excellent verbal and written communication skills to effectively interact with customers and team members.
- Book keeping and managing service repairs for large organisations such as Coles, woolworths, Jobani
Experience/Requirements:
- No formal qualifications needed
- Proven sales experience (desirable)
- Experience with warranty and claims in the vechicle industry (desi)
- Strong communication skills – verbal and written
- Ability to work unsupervised and in a team environment
- Able to cope with the physical demands of the job
- Positive and can-do attitude
- A valid motor vehicle driver’s license
- Intermediate level of competence with MS Outlook, Word & Excel
- Strong resilience, particularly meeting and consoling unmet production timelines
This role is great for someone who is looking to start their career in administration!
If you are ready to embark on a rewarding career that challenges the status quo and offers a diverse range of experiences, we invite you to apply and join our enthusiastic team! Your dedication and willingness to learn will contribute to your success in this unique and exciting role.
Apply today and be part of a company that values growth, teamwork, and customer satisfaction.
Who are we and what do we do?
At Tecside, we are Redefining the future of work for humankind.
Tecside are the partner of choice for Contract Staffing and Recruitment Services within the Oil, Gas & Energy, Mining & Resources, Rail & Infrastructure, Power & Renewables, Maritime & Defence, Industrial & Construction and Manufacturing industries. Our Client Portfolio is diverse, and we hold strong partnerships with many organisations of varying sizes globally.
As a proud RAP endorsed organisation, Tecside are committed to achieving a diverse & inclusive workforce and strongly encourages applications from Aboriginal and Torres Strait Islanders and people from culturally diverse backgrounds. More on our Reflect Reconciliation Action Plan at https://www.tecside.com.au/our-solutions/diversity-inclusion/.